Introduction
MyDoctor-In («we,» «us,» or «our») is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

• Personal Information: We collect personal information such as your name, email address, date of birth, medical history, and consultation details when you use our services.
• Payment Information: We collect payment information, including credit card details, to process transactions. This information is securely handled by our third-party payment processors.
• Technical Data: We may collect technical information such as your IP address, browser type, and operating system to improve our website’s functionality and user experience.

How We Use Your Information

• Service Delivery: Your personal information is used to provide and manage the medical consultation services you request. This includes sharing your information with licensed healthcare providers involved in your care.
• Payment Processing: Your payment information is used solely for processing payments related to the services you receive.
• Communication: We may use your contact information to send you important updates about our services, including appointment reminders, policy changes, and promotional offers.
• Improvement and Analytics: We may use anonymised data to analyse trends, improve our services, and develop new features.

Data Sharing

• With Healthcare Providers: We may share your medical information with healthcare providers involved in your care to ensure you receive appropriate treatment.
• With Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and IT support.
• Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

Data Security
We employ industry-standard security measures, including encryption, secure servers, and access controls, to protect your personal information. However, no system can be completely secure, so we cannot guarantee absolute security.

Your Rights

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal and operational requirements.
• Withdrawal of Consent: You may withdraw your consent for us to process your data at any time, which may affect your ability to use our services.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and collect information about how our site is used. For more details, please see our Cookie Policy.

Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, by email.