Introduction
At MyDoctor-In, we are committed to providing high-quality medical consultations. If you are not satisfied with our service, you may be eligible for a refund under the terms outlined in this policy.

Eligibility for Refunds
Refunds are available in the following circumstances:

• Service Issues: If there was a technical issue that prevented the consultation from being completed or if the service was not provided as described.
• Dissatisfaction with Consultation: If you are not satisfied with the consultation you received, you may request a refund within 14 days of the service date.
• Error in Payment: If there was an error in the payment process, such as being charged twice for the same service.

Refund Process

• How to Request a Refund: To request a refund, please contact our customer service team at info@greenyellow-camel-444150.hostingersite.com with your name, consultation date, and the reason for the refund request.
• Review and Approval: Refund requests will be reviewed on a case-by-case basis. We aim to respond to refund requests within 5 business days.
• Refund Method: Approved refunds will be processed to the original payment method used for the transaction. It may take up to 7 business days for the refund to appear on your statement.